Want to cancel just my JIRA subsciption - not the full account

Hi all, I have a trial account with Confluence and Jira, I plan to continue use Confluence for a while - but or Jira I will use a server of my company

How can I cancel just the Jira part from my account - it looks like one has to cancel the full account (including confluence) and then create a new confluence account

Is there a more convenient way - any links to a support article?

Thanks, Wolfgang

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Hi Wolfgang,

You should be able to do this within the billing section of your Cloud administration panel.   Specifically you can click on the subscriptions section to unsubscribe from using Jira Core and/or Jira Software.



You can also get this to page by going to:


Please let me know if you run into any problems following these steps.


Thanks Andrew,

it worked fine

What tricked me is that "Manage Users" is a bit "counterintuitive". Maybe you might want a "Manage Subscription" button and separate it from managing users

Cheers, Wolfgang

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