Hi all, I have a trial account with Confluence and Jira, I plan to continue use Confluence for a while - but or Jira I will use a server of my company
How can I cancel just the Jira part from my account - it looks like one has to cancel the full account (including confluence) and then create a new confluence account
Is there a more convenient way - any links to a support article?
You should be able to do this within the billing section of your Cloud administration panel. Specifically you can click on the subscriptions section to unsubscribe from using Jira Core and/or Jira Software.
You can also get this to page by going to:
Please let me know if you run into any problems following these steps.
There is a cancel subscription button on the page but if I have multiple subscriptions how do I get the right one to delete? I clicked on it and it said something like sorry to see you go, but no clue as to which subscription would end. I did not go ANY further for fear I would delete the other subscription.
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