WYSIWYG with JIRA Software?

I am feeling like an idiot, but for the life of my I can't figure out how to enable WYSIWYG editing of issue description field in JIRA Software.

  1. I am running a cloud installation, so must have the latest version?
  2. The wiki style editor is on, and I can see the toolbar that puts the wiki modifiers around my text.
  3. There is a little blue "folder" icon below the editor field that I can click to show a preview of the formatted text.

Unless I am misunderstanding something, there is an option somewhere that I can use to toggle WYSIWYG editing (exactly like what I see when I use this editor!) but for the life of me I can't seem to find it.


2 answers

That is, I don't see the following tabs at the bottom of my Description fields, and would like to see them:


image2016-12-15 16:53:4.png

0 vote
Sam Hall Community Champion Dec 15, 2016

Hi Chris,

I think the Atlassian are still working on putting WYSIWYG/visual editor in Cloud. See the 'Atlassian Update' panel in:


i.e. It was introduced in JIRA Server 7.2, but is not yet in Cloud.


Awesome, thanks Sam. It's a bit confusing...because when I clicked on the "Install" button on the JIRA Rich Text page, it told me that it was already installed in my Cloud instance. But maybe they meant the wiki stuff and I was misunderstanding.

Good to know they're working on it.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,233 views 14 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot