問題 / Problem
WBS Gannt-Chart上でタスクの日時フィールドを変更しても、タスク内部の日時フィールドが変更されない/
When the date field of a task is changed on WBS Gannt-Chart, the internal date field of the task is not changed.
推定要因 / Estimated Factors
WBS Gannt-Chartが独自に持っているフィールドと、タスク内部が持っている日時フィールドが異なることが原因だと考えています。(Fig.1/2)/
I think that the fields that WBS Gannt-Chart has on its own are different from the fields that the task internals have.
質問 / Question
Fig.1/2の赤枠部の設定の変更方法を教えてください。
Can you please tell me how to change the settings in the red frame section of Fig.1/2?
(※Fig.3 seems to indicate that changes can be made.)
Fig.1
Fig.2
Fig.3
Hello Kyoshiro Okudeさん,
Welcome to Atlassian Community! My name is Alessandro and on behalf of the Ricksoft Support Team, we thank you for using our app.
As for your question - your understanding is correct; The fields mapped on your WBS Gantt-Chart need to be changed.
Since that modification is done Globally (for all Gantt charts on your Jira), the screen you shared only displays the current configuration.
To modify it, you need to be a Jira Administrator, then click on the Admin Cog (right corner of your Jira's Top Navigation bar) > Apps
Then, go to Issue (under WBS Gantt-Chart section), and click the Edit button at the top right corner of the configuration panel.
Select the corresponding fields on the settings Panel and click Update to save the changes:
Once this setting is done, WBS Gantt-Chart will start using the fields selected to display data and modify your issue information.
We hope this helps! In any case, if you need assistance with our plugins or have any other questions, please, contact us anytime at Ricksoft-Support.atlassian.net. We'll be happy to help.
We wish you a great day!
Kind Regards,
Alessandro C. | Support Engineer
Ricksoft Support Team
Hello , Alessandroさん
Thank you so much for your elaborate explanation!
You have helped me to understand how to do it.
Best regards.
Okude
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Hello , Alessandroさん
I have an additional question.
After making the following changes, will the "WBS Gantt Chart Date and Time field" be deleted?
(1) Change the "WBS Gantt Chart date/time field" to "JIRA date/time field".
(2) Restore the settings in (1) above.
I would like to know if it is possible to change the settings back to the way they were before the change.
Best regards.
Okude
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Hi Kyoshiro Okudeさん,
Happy to hear from you again!
As for your questions:
(1) Change the "WBS Gantt Chart date/time field" to "JIRA date/time field".
The data in the old fields will be preserved. Just remember that since they are Jira Custom Fields, users are still able to update them manually outside the app if the field is still available on the Screen.
(2) Restore the settings in (1) above.
To revert the settings, all you have to do is repeat the process above and select the field used previously in the WBS Gantt-chart's Issues settings.
Please do let us know in case you have anything else to ask. We will be pleased to be of assistance!
All the best,
Alessandro C. | Support Engineer
Ricksoft Support Team
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