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Versions slow to update in Tempo using JIRA Cloud

Hello,

I have several projects connected to a team in Tempo. Last night I created a Version in one of these projects. When I went to create a new item under the Tempo "member" plan, when I select Version under the "Plan Item Type" drop down and select the plan with this new version, it didn't appear. It also did not show up in the Versions tab of the planner. This morning I looked again and it appeared, so I tried to create a new version, and that one did not show up.

Is there some delay in how a version is linked to Tempo?  I also linked a new project to the same tempo team, and created a version in that project, and it immediately showed up in tempo, but then I created a second version and that one doesn't show up.

I'm not sure why.

Best,

Kel  

1 answer

0 votes

Hi! 

Did you raise the ticket to Tempo team via support channel ? 

you can checkout the information using marketplace link

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