I'm trying to set-up email verification so we can send emails from our domain but I need some help with the set-up of DKIM:
Does it need to be a CNAME or can we use TXT (as it usually is?)
Also, I can't access:
It just says:
They say that all roads, lead to Rome.
But we’ve lost our way, so let’s try going home.
Head to our documentation homepage that does exist.
You need to setup the CNAME records as below to ensure that Jira is correctly authorised to send mail from your domain using Atlassian's email delivery provider.
s1._domainkey IN CNAME s1._domainkey.atlassian.net. s2._domainkey IN CNAME s2._domainkey.atlassian.net.
Make sure that you follow the below steps to make it work for you.
# First of all, you need to follow the steps to verify the domain which based on your configuration it still not verified. Follow the steps described in the Domain verification documentation.
# Once this is done, then follow the steps to configure the SPF and DKIM records to your mail server as mentioned in Configuring JIRA Cloud to send emails on behalf of your domain documentation.
# The final step will be to change the project email address in project Notification page, to perform this, the user has to be both "organization-admin" and "site-admin" of the instance to make this change.
CNAME is to ensure that Jira is correctly authorised to send mail from your domain using Atlassian's email delivery provider.
Yes, you can use TXT records for DKIM, but it'll not authorise Jira to send mail from your domain using Atlassian email provider.
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