Verification mails not received

Codingal teachers April 8, 2023

Candidates are trying to sign up on jira. But they are not receiving the verification mail.
http://codingal-help-support.atlassian.net/servicedesk/customer/portals

1 answer

0 votes
Andy Heinzer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 19, 2023

Hi,

Is this still an ongoing problem?  If you could let me know the addresses of those users that are not receiving a verification email, I can investigate this further on our support side to see if perhaps there is a suppression that prevents our systems from sending to those addresses.

Regards,

Andy

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