Using new "Action Items" Feature in automation for creating a ticket and adding a description

Konstantin Siegert December 4, 2024

Hey everyone,

first of all: The Action Items feature is great :) Using "[] XX" create a quick and easy to use checklist inside of my tickets descriptions :) 
PS: Referring to "Introducing Action Items"

I wanted to make use of this new feature in my automation rules, as I used tables beforehand and checklist are giving a better overview to the description of my tickets :)

So for my testing I tried (just focus on the [] or "/" part):

For "{{sprint.name}}" content needs to be maintained for the following tickets: ||Ticket||Description||
{{#lookupIssues}} |{{url}}||
{{/}}

[] DE
[] AT
/ DE
/ AT

Unfortunately the format doesn't seem to be applied correctly via the automation rule:
image.png

Expected:
image.png

 

So my question is as simple as: Is there any way to use the new jira action items in automation rules, so that their format is applied as a checklist item?

Thanks and BR

2 answers

1 accepted

4 votes
Answer accepted
Kai Becker
Community Leader
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December 4, 2024

Hi @Konstantin Siegert 

this has been discussed beneath your linked introduction.
I guess you will need to set these tasks via the advanced edit. 

A sample structure can be found in this comment

Konstantin Siegert December 4, 2024

Ah, thank you! :)
Sorry, missed the comments..

Like Kai Becker likes this
Kai Becker
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 4, 2024

No problem, you're welcome!

Please accept the answer, if your question has been resolved. :)

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Trudy Claspill
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 4, 2024

Hello @Konstantin Siegert 

As per the documentation, the Action Items feature is available on for the Description and Comment fields.

I think it will not work for these fields in an Automation Rule because in an Automation rule you are inserting plain text while through the UI you are working with a wiki markup interpreter.

You can use wiki markup code in the Automation Rule, but there does not appear to be any code to indicate a checkbox.

https://jira.atlassian.com/secure/WikiRendererHelpAction.jspa?section=all

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