Using curly single quotes

[Kim_Gjerstad]

We want to see curly single quotes ( ’ ) instead of straight ones ( ' ) when we type issues in Jira. 

This is a requirement for our copywriters that add or edit text for our app.

Currently, we need to type in another software and paste in Jira. Not ideal!

Ironically, comments in issues show curly quotes. :)

Yes, there are keyboard shortcuts to force a curly quote, but that is unnatural for most of our writers.

[Kim_Gjerstad · Accepted solution]

Never mind, the curly quotes do show up if you type an entire word.

Case closed!

[Joe Pitt]

You would need to replace the characters JIRA places when the keyboard key is struck. Unless there is a plugin that does on the fly translation of characters it would require modifying the source code. The curly quotes introduce a problem with exporting to csv files. While the text appears correct on the screen, if you export it the characters end up being unprintable in the csv file. This is a problem I've seen in other tools also. It usually happens when copy/paste is done from MS Word which uses curly quotes by default. 

[Kim_Gjerstad]

Yes, I'm aware of encoding issues with curly quotes.

This said, they shouldn't be a problem here since description of issues are never exported to CSV for example.

Interestingly, Jira does use curly quotes in the comments of the issues, see screenshot: