Using confiforms, how can I update an existing task with comments?

[Daniel Klingseisen]

I am trying to use confiforms to add comments to an existing JIRA task.   I already have the form to create the JIRA task which works great.  I want to be able to then take the ticket number (example IOG-7567), plug that into a text box, and then add a comment and click submit.  It should then add the comment to that ticket. 

[Alex Medved _ConfiForms_ · Accepted solution]

Hi

That is quite easy really

Jira has an API to accept comments

/rest/api/2/issue/<JIRA_KEY>/comment

You need to POST to it and you post something like

{ "body": "This is my comment" }

Little demo: http://recordit.co/UduRTBOpoN 

Hope it helps

Alex

[Daniel Klingseisen]

I think it may be a permissions error:

• Requested to /rest/api/2/issue/IOG-8270/comment has resulted in error. Response code = 401. Response contents: {"errorMessages":["You do not have the permission to see the specified issue.","Login Required"],"errors":{}}

Which I don't quite understand because I am logged in and I created the ticket.  I can edit it in JIRA.  ??

[Daniel Klingseisen]

I am getting a permissions error now and I am not sure how to fix.  I opened the ticket and can easily modify in JIRA so not sure why I am getting this error:

Response code = 401. Response contents: {"errorMessages":["You do not have the permission to see the specified issue.","Login Required"],"errors":{}}

Also, the create ticket form I use to create the JIRA tasks works fine and I do NOT get a permissions error, so not sure why I am getting the error this way. 

[Alex Medved _ConfiForms_]

Have you set up a connection in ConfiForms to your Jira?

This tutorial shows how to do it in details https://wiki.vertuna.com/display/FORMS/How+to+create+a+form+to+create+a+Jira+issue+from+Confluence 

[Daniel Klingseisen]

Yes, it is called "Jira".  This is the one I use for the create task that is working. This is also the one I selected for the new form that does not work. 

This works in the other form I am using...

[Alex Medved _ConfiForms_]

Sorry, it is very hard to debug connection problems by looking at screenshots. 
feel free to open support ticket with as at wiki.vertuna.com

[Daniel Klingseisen]

This is what I have set up on the non working one:

[Alex Medved _ConfiForms_]

How is this "web service request" IFTTT is configured?