Using combined fields in Jira Service Desk


I want to figure out if there is a possibility in JIRA or a plugin available to create combined fields.

Here is one Example what I need:

List 1:

- Product 1
- Product 2
- Product 3

List 2:

- Product 1 Version 1.0
- Product 1 Version 1.5
- Product 1 Version 2.1
- Product 1 Version 3.0
- Product 2 Version 1.0
- Product 2 Version 2.0
- Product 3 Version 1.0
- Product 3 Version 1.7
- Product 3 Version 1.9

So, if the customer selects "Product 2" from the list in the first field, he should be able to see only the related entries "Product 2 Version 1.0" and "Product 2 Version 2.0" in the list of the second field.

Thank you!


1 answer

This widget could not be displayed.
Susan Hauth Community Champion Aug 18, 2017

Hi Alexander,

I think you can do this with a add-on:  Intenso - Extensions for JIRA Service Desk.  Otherwise a cascading select field?


Thank a lot!


I found the cascading select list too. But there are only 2 lists available.

In best case I have 3 lists available.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted 8 hours ago in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

21 views 0 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you