Is there any way using native automation to copy from a select list to a custom label list?
We have a select list "Customer Select", which restricts the set of items, but we need to copy whatever is set there to a "Label" field we created years ago called "Customer" which allows us to add multiple customers to a single issue.
Want to avoid using script runner if possible.
You can use an automation rule like the below to copy the value from "Select List Custom Field" to a label type custom field:
Thanks, I’ll try that. I didnt know you could use “smart” fields in the automation rules outside the json section.
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Hey @Benjamin Peikes
You should definitely look at using smart values for automation in this way. This can be used for a lot of other things too.
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The only problem I run into is that label doesn't support values with spaces...
So this will only work for fields that have no spaces in the values...
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I believe you can do that with advanced field edits with JSON. Please take a look at the examples in this documentation to try to match up with your field types for the edit:
https://support.atlassian.com/jira-software-cloud/docs/advanced-field-editing-json/
Best regards,
Bill
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Thanks! I looked at this, and it does look like we can add a custom label field, but its not clear how to reference the select field.
For example if the select field is called “Customer Select”, how do you reference it?
I think our json would look something like
{
"update": {
"Customer": [
{
"add": {{issue.customerSelect.value}}
}
]
}
}
But I’m not sure how you reference single select value, and not sure how to reference field names with spaces in them.
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Please see the example from @Deepanshu Natani as that is much simpler than trying this with the JSON edits. Thanks!
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