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Using Issue collector in React

I can get Jira issue collector to work in a Confluence page, but not in React.  Can you tell me how to do it in React?

1 answer

1 accepted

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Answer accepted
Andy Heinzer Atlassian Team Jan 05, 2022

Hi Bruce,

I understand that you are building a react app and are wanting to include a Jira Issue collector within it.  While I have not done this myself, I found another thread here is Community that appears to have a solution.  Check out

That thread appears to contain a couple of different approaches to getting this to work.

I hope that helps.


That solution pops up the issue collector on a new window and I want it to pop-up on the current window because the new window doesn't close when the issue is submitted.  I found a solution that does though as below.


import React from 'react';
import jQuery from 'jquery';
import {Row, Col, Button} from 'reactstrap'

const ELEMENT_ID = 'jira-feedback-button';
const WINDOW_VAR_NAME = 'jiraIssueCollector';
window['ATL_JQ_PAGE_PROPS'] = {
"triggerFunction": function(showCollectorDialog) {
jQuery(`#${ELEMENT_ID}`).click(function(e) {

const JIRAIssueCollector = () => {
const setCollector = () => {
const appElement = document.querySelector('body');
if (appElement) {
console.log('loading issue collector');
const snippet = document.createElement('script');
snippet.type = 'text/javascript';

if (!window[WINDOW_VAR_NAME]) {
window[WINDOW_VAR_NAME] = this;

return (
<Button href="#" color="primary" id={ELEMENT_ID}>
Provide Feedback

export default JIRAIssueCollector;


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