Users vote without consuming the license

Fagner Rodrigues
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 15, 2021

Is there any way to let users see projects/vote/create issues without consuming licenses?

1 answer

1 accepted

1 vote
Answer accepted
Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
July 15, 2021

I want to divide this into three parts, as the answers are different:

See projects:  Yes, enable anonymous "browse project" access to the project(s) you want the world to be able to see.

Create issues:  In theory, yes, enable "create issue" as well as browse.  But.  You won't know who is raising the issues or have any easy way to get back to them with questions or updates, and it's an open invite to spam your systems.  If you really need "anyone can raise something", consider using Jira Service Management instead, providing a request portal that anyone can sign up to, or have sensible "no account needed" access to.

Vote: No.  The voting system in Jira is simple, and, like all proper democratic systems, has some simple protection against voter fraud - it records each vote by adding the user's ID to a list, not just a check mark.  This stops anonymous voting as the first anonymous user who votes is recorded and then no-one else can vote again because "anonymous" already has voted.  One person, one vote...

Fagner Rodrigues
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 15, 2021

Yes, I understood. The idea was precisely to do with Jira what is done in the Servide Desk: users with accounts to be able to create issues and vote, but not to consume the license.
There's no way to do this, right?!

Suggest an answer

Log in or Sign up to answer