I have switched our JIRA instance over to being accessed via a reverse proxy through IIS and ARR, and now randomly users are noticing that they are "logged in" as a different user. It has actually happened to me as well. We are on JIRA 5.2.6 and everything else with the reverse proxy is working fine. Does anyone have any ideas about why this could be happening? Let me know. Thanks.
I may have figured out how to resolve this. We actually came across the same issue in Confluence once but Confluence isn't as heavily used. You have to Disable Output Caching in IIS:
Disable Output Caching
Thanks for that tip Adam. We had the same issue with our JIRA, so I've disabled the IIS cache as you suggest. The problem only occurred very rarely, so I can't verify that the fix actually worked for us, but it is good advice anyway. Did you have any reliable way of causing the issue to occur, so that I can try and recreate it?
Sorry, I don't have a specific reproduction steps available since it was random. The only reason I even knew about it is because some honest users let me know of the issue with screenshots at the time. Since I disabled caching I have not had any more reports of this being an issue.
In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to have–in order to produce a reliable long-term roadmap. We're tur...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs