I've read other similar questions here and the solution seems to be - give them permission to browse projects. I have gone as far as giving permission to "anyone on the internet" and they can still not tag other users. What do I do?
the user who tries to mention somebody must be in group jira-developers to make sure it works - from my understanding this is the only group which is able to "Browse Users and Groups" which is needed to do the mention.
Additionally the user who is to be mentioned needs to have Browse permission on the relevant project - this seems to be the case as (for a test?) you now allowed everyone (even anonymous users) to browse the project.
So my main question is: the user who wants to do the mention - is this user in group 'jira-developers'?
By “tag” do you mean “mention”, I assume so. Can you share screenshots of:
what happens when you try to mention someone? Are you able to set the Assignee to someone that you are trying to mention?
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