Users can not add reviewer

Miriam Castelli
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 7, 2024

Hello, 

the team member can not add any reviewer to the tickets anymore. 

It worked just fine until yesterday (no changes from our side)
Now it says: "no option" when they try to select a name in the reviewer field.

 

*I am the admin and I am still able to add a reviewer. 

 

Thank you for any advice.

 

Bild (1).png

1 answer

1 vote
Samuel Gatica (ServiceRocket)
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 8, 2024

Hi @Miriam Castelli 

Welcome to the community!

Please ensure the user has the "Browse users and groups" Global permission

 

I hope this helps!

Best regards

Sam

 

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events