Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
badges earned

Your Points Tracker
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

User showing as an ID value instead of users name

I have a problem where user names are being displayed as ID's

For example I create a JQL and I pick the user name but when I continue to create the JQL the user name inserts as the ID of the user.


project = SomeProject AND assignee = 547a3b3c22b83e0c44efaf6b AND labels = to_clarify ORDER BY updated


Can anybody tell me how I make it display the user name?

2 answers

1 accepted

0 votes
Answer accepted

Hello @Mark Kassar ,


This is regarding "GDPR" policy.

You can get more information here on 



Thanks for the info, Is there any way to switch this feature off?

When I go back to a JQL and read it having an assignee displayed as an ID rather than their name makes it extremely difficult to work with

Hello @Mark Kassar ,


I'm sorry there is no option to revert these back.

I think there is a third-party plugin, someone mentioned this 

Please check the documentation.




Although I can't revert them back, is there a way to turn off the feature so new ones don't do it?

Comment posted as answer in error

@Mark Kassar Unfortunately it is not possible to turn this off, it is just an in-built part of how the JQL works

As of my knowledge, it’s not possible.

if it server / DC, there may be a chance by modifying some files, but we have to check for the right articles.

but for cloud, we don’t have any access to these files. So it’s not possible.



well that sucks, managing and updating JQL is a massive P.I.T.A. if I'm just going to see ID's instead of actual names :(

Suggest an answer

Log in or Sign up to answer
Site Admin

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you