User showing as an ID value instead of users name

Mark Kassar May 5, 2021

I have a problem where user names are being displayed as ID's

For example I create a JQL and I pick the user name but when I continue to create the JQL the user name inserts as the ID of the user.

Example

project = SomeProject AND assignee = 547a3b3c22b83e0c44efaf6b AND labels = to_clarify ORDER BY updated

 

Can anybody tell me how I make it display the user name?

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KAGITHALA BABU ANVESH
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May 5, 2021

Hello @Mark Kassar ,

 

This is regarding "GDPR" policy.

You can get more information here on https://confluence.atlassian.com/jiracore/gdpr-changes-in-jira-975041009.html 

Thanks,

Anvesh

Mark Kassar May 5, 2021

Thanks for the info, Is there any way to switch this feature off?

When I go back to a JQL and read it having an assignee displayed as an ID rather than their name makes it extremely difficult to work with

KAGITHALA BABU ANVESH
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May 5, 2021

Hello @Mark Kassar ,

 

I'm sorry there is no option to revert these back.

I think there is a third-party plugin, someone mentioned this 

https://marketplace.atlassian.com/apps/1223958/dynamic-filters-jql-replacer-gadgets?utm_source=Atlassian+community&tab=overview&utm_campaign=DF&hosting=cloud&utm_medium=comments 

Please check the documentation.

 

Thanks,

Anvesh

Mark Kassar May 5, 2021

Although I can't revert them back, is there a way to turn off the feature so new ones don't do it?

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Mark Kassar May 5, 2021

Comment posted as answer in error

Callum Carlile _Automation Consultants_
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May 5, 2021

@Mark Kassar Unfortunately it is not possible to turn this off, it is just an in-built part of how the JQL works

KAGITHALA BABU ANVESH
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May 5, 2021

As of my knowledge, it’s not possible.

if it server / DC, there may be a chance by modifying some files, but we have to check for the right articles.

but for cloud, we don’t have any access to these files. So it’s not possible.

 

thanks.

Mark Kassar May 5, 2021

well that sucks, managing and updating JQL is a massive P.I.T.A. if I'm just going to see ID's instead of actual names :(

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