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Whenever I try to assign a ticket to a person from the drop down menu, it throws an error:
"The Jira server was contacted but has returned an error response. We are unsure of the result of this operation"
From the logs
/rest/api/latest/user/assignable/multiProjectSearch [c.a.jira.permission.DefaultIssueUserSearchManager] Requested top N=200 and is greater then max top allowed: 100
How do I go about updating the requesting number from 200 to 100. It seems like whenever I try to assign an issue to a person, it is pooling more users than it can hold.
Using jira 8.22.6
Thank you for your quick response.
Yes I have seen that article and tried its workaround. However, that did not really work. The first method was making smaller groups, I don't think that is feasible in my situation. The second method, increase the number of groups to look through. That is not my problem, as its there are more users in a group than is allowed to be showen in the drop down.
That error lines up perfectly with what is shown in the KB. Is there are second line that shows similar to the following:
2022-06-10 13:29:39,626+0300 http-nio-8080-exec-9 WARN XXXXXXX 809x316882x1 163rd3u XX.XXX.XXX.XXX /rest/api/latest/user/assignable/multiProjectSearch [c.a.j.crowd.embedded.QueryDslJiraCrowdDAO] JiraCrowdDAO#findTopUsersWithNameInGroups: the results of the search might be incomplete due to too many groups. Number of groups: 1436, batch size: 1000, number of batches: 2. Allowed number of batches: 1.Learn more: https://confluence.atlassian.com/x/QBrSQ
Nope, here is the error logs.
2023-09-27 17:03:20,508-0400 http-nio-8080-exec-6 WARN jira-user 1023x131x2 12bm4ip 10.3.11.134,10.6.0.194 /rest/api/latest/user/assignable/multiProjectSearch [c.a.jira.permission.DefaultIssueUserSearchManager] Requested top N=200 and is greater then max top allowed: 100. Enable trace logging to see stack trace.
2023-09-27 17:03:21,619-0400 http-nio-8080-exec-6 ERROR jira-user 1023x131x2 12bm4ip 10.3.11.134,10.6.0.194 /rest/api/latest/user/assignable/multiProjectSearch [c.a.j.rest.exception.ExceptionInterceptor] Returning internal server error in response
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.base/java.lang.reflect.Method.invoke(Unknown Source)
... 4 filtered
... 1 filtered
... 15 filtered