When I try to assign a task to a user, the user does not appear in the Assignee drop down and when I type the username in the assignee field Jira says "no matches".
My current setup is follows:
I believe I need to create a new permission schema (which I know how to do) and then assign a project to that schema. Is this correct? I tried this today and immediately after I assigned a project to the newly created permission scheme that project became invisible to the currently logged in user, who was the SysAdmin. How do I set up Jira so that existing tasks that are currently assigned to a company-user are assignable to the external contractor user?
I realize this is an old issue, but I am having the same problem. I have checked the Project Screen Settings and Assignable Users permission. I have 2 users that look identical to me, but one is assignable and the other is not. I can't "@" the second user either. Any suggestions or ideas would be greatly appreciated.
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