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User is Not Receiving Jira Invite Email

Karthik Buchireddygari
Karthik Buchireddygari
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October 12, 2023

user is not getting a Jira invite email, they most likely are suppressed by jira

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Marc - Devoteam
Marc - Devoteam
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October 12, 2023

Hi @Karthik Buchireddygari ,

Welcome to the community.

As @Vishal mentioned, this case should be raised at Atlassian Support.

Multiple community post have been raised on the same topic, but only Atlassian can solve this issue for you.

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Vishal
Vishal
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October 12, 2023

Hi @Karthik Buchireddygari 

If the issue is with one particular user, then reach out to atlassian for support, they should be able to remove the user from some block list.

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