Currently, JEMH deals with addressees in two ways, under "Email > Addressee Processing" if you include 'toCustomField' all addressees are checked to see if they relate to a current JIRA user. JIRA users are added to a nominated MultiUserPicker type, non-JIRA account holders are added 'CSV style' to a nominated TEXT custom field.
The differentiation between to: and cc: always caused problems, more often than not, there was really no difference. If your use case really requires differentation of to: and cc: addresses, that could be added, but isnt current doable (ironically, this is how JEMH first implemented things long ago!)
In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to have–in order to produce a reliable long-term roadmap. We're tur...
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