is it possible to exclude a specific user in a notification scheme? I have a user that doesn't want to receive mail notification when a issue is commented when he is reporter of this issue. Is it possible to do that if I want to keep the others reporters notified?
Yes you can. It is not a built in feature. You are free to modify the email templates https://developer.atlassian.com/display/JIRADEV/Adding+Custom+Fields+to+Email . Since they are velocity templates you can change the content of the email depending on the recipient or on the group of the recipient e.g.:
#if($jiraUserUtils.getGroupNamesForUser($recipient.getName()).contains("JIRA-USERS-GROUP")) IGNORE THIS EMAIL FROM JIRA #end
Your user should create a rule in it's email server or client to delete all the incoming mail containing the specific text. So Jira will send the email but with this labeling technique it can be easily dropped.
Atlassian Summit is an excellent opportunity for in-person support, training, and networking.Learn more
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG