User avatar and issue type image problem with thunderbird


When I get email notifications in Thunderbird, I get user avatar and issue type image crash... with webmail works fine. I don't know why don't display... I don't have VPN and proxy...

Any suggestion?

Thanks in advance,


1 answer

1 accepted

This widget could not be displayed.
Timothy Chin Community Champion Jun 13, 2013

This should be a client issue. If the image displays fine on a webclient, then it's usually 'always' the client issue. Check if the client automatically blocks images.

I read that you've to be logged in JIRA to see avatar image... so how can my client (thunderbird) log in in to the system? Webmail remember my user and pass...

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

181 views 2 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you