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User access to issues of the one type

Good afternoon!
Colleagues, tell me, please, what are the best practices that can be applied to create a scenario:
1. There is an external user who should start tasks only of type "stories".
2. See only these tasks (of one type - "stories").

It's about access to one project.
Thank.

2 answers

1 vote
Joe Pitt Community Leader Nov 05, 2019

Out of the box JIRA does not allow controlling what issue types user can create. There are some posts about using scripting to control that. By external I presume you mean they will not have a JIRA account. You would need to allow browse and create issue access to the project by 'anyone'. In my opinion, not really a good idea. You can use an issue security scheme to control access to the issues, If you can control what issues the user can create you can use an issue scheme that only allows the user to see issues they are the reporter for. Maybe someone else can help you with the 'anyone' access. I've never used it. 

0 votes
Leo Community Leader Nov 05, 2019 • edited

Hi @Alexander Cherbunin

you can consider issue security scheme to restrict view access

apply security level for all issues except stories and exclude external user from that security level

Refer THIS page for issue security scheme configuration

 

BR,

Leo

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