User Story Recovery (Accidentally Deleted)

[Kaladin Stormblessed]

Hello All,

How can one go about recovering an accidentally deleted user story? I see that there are some plugins like "Issue History for Jira" that can help retrieve them. I was wondering if this application can retrieve issues deleted before the application was installed.  

[Marc - Devoteam · Accepted solution]

Hi @Kaladin Stormblessed 

No only after the app is installed.

This app keeps a log and issue related information.

If tyhis app is not installed before deleting the issue, the issue is deleted

[Kaladin Stormblessed]

Okay, how else can I recover a deleted story? I have no back ups of my Jira server.

[Vish Reddy {Revyz}]

Hi @Kaladin Stormblessed 

Unfortunately, there is no way to recover back the data, if you have not been backing up the data.

I am from Revyz, If you want to look at backup options in the future, we are happy to help you out there.

Thanks

Vish

[Nathan Phillips · Accepted solution]

Hello @Kaladin Stormblessed,

Unfortunately, there is no way to recover a deleted issue in Jira unless you have a recovery method such as a backup of your site, including the issue which needs to be recovered.

We do apologize for any inconvenience, although recommend you ensure you have a fresh backup taken regularly to avoid such circumstances.

[Daria Kulikova_GitProtect_io]

Hello @Kaladin Stormblessed ,

As it has already been mentioned, unfortunately, there is no way to restore data from before any app was installed.

By using backup tools, you can foresee such data loss scenarios in the future. For example, with GitProtect backup and DR for Jira, you can have a consistent copy (or even a few of them). It's possible to schedule backups within your needs and they will be performed automatically. And if there is a need, there is a wide range of restore capabilities. 

GitProtect on Atlassian Marketplace for more information: https://marketplace.atlassian.com/apps/1228719/gitprotect-io-backups-for-jira-cloud?hosting=cloud&tab=overview 

Regards,

Daria