Is it possible to use the Nagios Field Processor in JEMH together with Project Mappings?
I want to add a component to some Nagios alerts based on a keyword in the subject.
When the Project Mappings are configured the correct component is added but the description of the issue is empty and the cutom Nagios fields (host, state, ...) are also missing
I'm leaving the project blank in the Nagios configuration
Which shows a red error. I would expect it to fall back to the default project
It appears that currently, while the project mapping works, the nagios field processor does not extract the field values from the email when the nagios configuration does not have a project set.
I am looking into what it would take for the processing behaviour to allow your scenario to work.
Thanks for looking into this!
Does that mean I should be able to set up different mappings with other components while using the same project? And defining the project in the the Nagios field processor? I don't think that works either. I'll try again tomorrow to be sure
I set a project in the Nagios configuration and I am using the same project in the project mapping with 2 different components using keyword mapping
It creates the tickets without component. Probably because no Nagios Components are defined?
If component(s) are selected in the project mapping rule level, and that rules criteria are the first to be met, then the components should be added to the created issue. If the components are instead set at the project mapping level it should also work. The nagios field processor is still chosen as the field processor by JEMH.
There are however bigger current problems with using this processor without a specified project in the config: missing custom field mappings (as mentioned before) and issue association not being possible (so it will always create instead of comment, and resolving when a "resolve" email comes in will not work as it does normally).
Please follow https://thepluginpeople.atlassian.net/browse/JEMH-4351 for future updates on the improvements necessary to allow project mappings to work with the nagios field processor.
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events