Use ScriptRunner to un-watch an issue when created

[Davin Studer]

Our version: Jira 7.12.0

We have a Jira project that we use to manage our IT assets (servers, workstations, network gear, etc.) With most of our projects having a user auto-watch the issues they create makes sense ... it doesn't in this project. So, I am trying to write a script to un-watch the issue in a post function when the issue is created. The script runs fine ... no errors, but the issue still shows as being watched. Grrr! I also tried it as a script listener on the issue created event ... still no dice. If I stick it on another transition(other than Create) or use the issue updated event in a script listener it works just fine. I just can't seem to get it to not do it on issue created. Anybody have any thoughts on this. Below is the script ... it's pretty simple.

Post-function version

import com.atlassian.jira.component.ComponentAccessor;
import org.apache.log4j.Category

log.setLevel(org.apache.log4j.Level.DEBUG);

def watcherManager = ComponentAccessor.getWatcherManager();
def locale = new Locale("ENGLISH", "US");

//Kill all watchers ... well, not the watchers themselves.
def currentWatchers = watcherManager.getWatchers(issue, locale);

log.debug("Current watcher size: " + currentWatchers.size());
for(user in currentWatchers){
    log.debug("Removing user as watcher: " + user);
    watcherManager.stopWatching(user, issue);
}

//Do we still have watchers? Shouldn't.
def newCurrentWatchers = watcherManager.getWatchers(issue, locale);

log.debug("Current watcher size: " + newCurrentWatchers.size());
for(user in newCurrentWatchers){
    log.debug("Grrr we still have a watcher: " + user);
}

Script listener version

import com.atlassian.jira.component.ComponentAccessor;
import org.apache.log4j.Category

log.setLevel(org.apache.log4j.Level.DEBUG);

def watcherManager = ComponentAccessor.getWatcherManager();
def locale = new Locale("ENGLISH", "US");

//Kill all watchers ... well, not the watchers themselves.
def currentWatchers = watcherManager.getWatchers(event.issue, locale);

log.debug("Current watcher size: " + currentWatchers.size());
for(user in currentWatchers){
    log.debug("Removing user as watcher: " + user);
    watcherManager.stopWatching(user, event.issue);
}

//Do we still have watchers? Shouldn't.
def newCurrentWatchers = watcherManager.getWatchers(event.issue, locale);

log.debug("Current watcher size: " + newCurrentWatchers.size());
for(user in newCurrentWatchers){
    log.debug("Grrr, we still have a watcher: " + user);
}

[Davin Studer · Accepted solution]

Found the answer here. The key is it needs to be a MutableIssue in the stopWatching method when the issue is created.

https://community.atlassian.com/t5/Jira-questions/Groovy-Sript-Runner-Working-from-console-but-not-as-post/qaq-p/347269

Here is my new script. It works now!!

Script Listener using the Issue Created event:

import com.atlassian.jira.component.ComponentAccessor;
import com.atlassian.jira.issue.MutableIssue;
import org.apache.log4j.Category

MutableIssue issue = ComponentAccessor.getIssueManager().getIssueObject(event.issue.getKey());
def watcherManager = ComponentAccessor.getWatcherManager();
def user = ComponentAccessor.getJiraAuthenticationContext().getLoggedInUser();
def locale = ComponentAccessor.getLocaleManager().getLocaleFor(user);
def currentWatchers = watcherManager.getWatchers(issue, locale);

for(watcher in currentWatchers){
    watcherManager.stopWatching(watcher, issue);
}

[Christophe Heyman]

David, I am running into the same issue and have the following code that finds the watchers but doesn't remove any (see below). I'm using a MutableIssue so I can't figure out what I'm doing wrong.

This is running as the very last custom script post-function in the Create Issue transition.

Any ideas?

import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.issue.MutableIssue
import org.apache.log4j.Category

log.setLevel(org.apache.log4j.Level.DEBUG);

MutableIssue myIssue = issue;

def watcherManager = ComponentAccessor.getWatcherManager();
def locale = new Locale("ENGLISH", "US");
def currentWatchers = watcherManager.getWatchers(myIssue, locale);

log.debug("Current watcher size: " + currentWatchers.size());
for(user in currentWatchers){
  log.debug("Removing user as watcher: " + user);
  watcherManager.stopWatching(user, myIssue);
}

//Do we still have watchers? Shouldn't.
def newCurrentWatchers = watcherManager.getWatchers(myIssue, locale);

log.debug("Current watcher size: " + newCurrentWatchers.size());
for(user in newCurrentWatchers){
  log.debug("Grrr, we still have a watcher: " + user);
}

[Juan José Marchal Gómez]

In my case works at the first time. Thanks!

[Crs co]

@Davin Studer ,I have the same problem, as @Christophe Heyman had.