Use Jira favicon instead of project specific favicon

Robin Eggenkamp
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 9, 2020

Recently the favicon of our hosted Jira started to use the avatar of projects as favicon. This makes it difficult to find the Jira tab in the browser between tabs of our own website.

 

How can I revert back to using the Jira favicon, without setting the avatar of each project to the Jira icon?

7 answers

6 votes
Deleted user October 20, 2020

Our company created custom set of icons/illustrations for all projects when the feature to match favicon and project image was rolled out. And after a few days enjoying those, now all our favicons reverted back to jira logo. How to get back having the favicon derived from a project image?

Dave Elkan
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
October 20, 2020

Me too! I found this feature quite useful to differentiate pinned tabs for specific projects. Now they're all the same again! Frustrating!

Like # people like this
Mike Schmitt
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 27, 2020

I'm here to chime in too - I had gotten used to this (seeing it as a marked improvement since at all times I'm dealing with tabs for 2 or more projects which otherwise get mixed up), and now it's gone.

Jenny Colebourn
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 4, 2020

Agreed! I found the feature very useful in keeping my bookmarks tidy on Chrome. Would love to see the option return.

michael.coffey November 6, 2020

I agree with the having the project avatar show.  I could easily distinguish between the multiple projects that I have tabs open for. 

4 votes
Pavel Dobrý
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 12, 2020

I totally agree. That was a bad move and UX fail. Jira Cloud must use the favicon defined in the System settings.

4 votes
Diego
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 12, 2020

Hey, hello there!

This is indeed a new feature being rolled out. This does not affect 100% of the user base yet since it is still being rolled out.

You can leave your feedback about the feature right here:

Just making sure everyone gets a notification about this:

@Robin Eggenkamp 

@Dan 

@dennis.alferink 

@Calla 

@Jack Brickey

 

Let us hear from you!

Wade P Lorber
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 12, 2020

How do we opt out of this feature? Our users find it confusing.

Like # people like this
Dan
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 12, 2020

Why does it say "optional" if there is no way to opt out and revert to the Jira icon?

Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 12, 2020

@Dan i think simply because of the author's word choices.

Deleted user October 13, 2020

Would like to opt out. Very hard to understand which tab I need to navigate to.

juan.angot
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 20, 2020

Would love to opt out as well. 

Mike Schmitt
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 27, 2020

I'd like this feature back, as it was a dramatic improvement in my case - having all tabs forced to the same default "blue diamond" logo is profoundly confusing after getting used to them all reflecting their avatar images.  I would be fine with opting-in via Project Settings.  It seems like this should be an easy add.

Like michael.coffey likes this
1 vote
Dan
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 12, 2020

Also happened in our Jira Cloud and is very frustrating.  The Jira favicon was an easy way to distinguish the tab was a Jira tab and we really want it back!

1 vote
dennis.alferink
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 12, 2020

This happened on our Jira Cloud instance as well. 

Previously the Jira icon was used as the favicon. Since an update somewhere last week it changed to the project icon as the favicon. This is very confusing since the same icon is used as a favicon for both Jira and the Project itself (the website we're working on)

We'd like to have the Jira logo as favicon back. 

1 vote
Calla
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 9, 2020

This has happened in our Jira Cloud instance as well; I'm happy to provide screenshots if needed, but they would be essentially the same as what has already been shared.

1 vote
Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 9, 2020

Can you provide a screenshot. Someone else posted this same issue a couple of days ago.

Robin Eggenkamp
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 9, 2020

On https://xxx.atlassian.net/secure/admin/LookAndFeel!default.jspa the Jira icon is set:

Screenshot 2020-10-09 at 12.30.44.png

But while for example on a Kanban board the favicon changes to the avatar set through the project settings: https://xxx.atlassian.net/secure/project/EditProject!default.jspa?pid=10500

This behaviour changed a few days ago, before it correctly displayed the favicon set as in the above screenshot.

Like # people like this
Matvey Gerasimov
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 9, 2020

Here you go, Jack!

chrome865_09.10.20.png

Like # people like this
Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 10, 2020

So I’m not sure TBH. But certainly it appears some change was rolled out to your instances that resulted in the new behavior. I can only suggest that you reach out to Atlassian Support.

Like Dave Liao likes this

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events