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Urgent Support Issue but Unable to submit Request

Andrew Clack
Andrew Clack Apr 30, 2018

I have an urgent support issue, but I'm unable to submit a support ticket. I keep getting an error saying something went wrong, please try submitting again. Is there another way to contact support?

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Jakub Vojtisek
Jakub Vojtisek
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May 09, 2023

I'm having the same issue today using Chrome browser. I was able to submit my request using Firefox in the end. Probably the difference was that in the Firefox a Captcha widget just above the submit bottom was displayed while on Chrome it wasn't there.

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ian_colwell
ian_colwell Oct 28, 2018

Also having this issue today. Quite frustrating when the support site itself craps out.

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Francesc Arbó
Francesc Arbó
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Apr 30, 2018

Yes, here you have all the links you need: https://support.atlassian.com/

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Andrew Clack
Andrew Clack Apr 30, 2018

Yes, I know about this link, but, as I explained in my original post, every time I use it, I get an error: Something went wrong, please try submitting your request again

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