Upgrading jira Service Desk agent license

Hello,

we´d like to upgrade our current 25 agent Service Desk agent (current expiration Jul 2018).

If we upgrade to a 50 agents license and 12 months maintenance is this maintenance only for the new +25 license?

And we have like two maintenances for the current 25 and the new 25 liceses?

Or do we need to upgrade to a 24 month maintenance so the both licenses are similar?

 

Best regards,

Jan

1 answer

I have the same question. Did anyone ever respond to you with an answer outside of this forum?

Thanks, Jan (too funny)

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Oct 16, 2018 in Jira

Looking for anyone who made the switch to Data Center

The Jira Marketing team is putting together an ebook on migrating to Data Center. We're looking for pro tips on how you staffed your project team and organized your Proof of Concept. Share yo...

62 views 0 2
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you