I wrote a plugin that uses issueService.transition to reopen some issues, the reopening is done in a scheduled task, the issue transitions correctly (I can see that in the issue transition tab) but the status is not changed, I checked the workflow and everything looks fine, not only that but to trying to find a workaround to the problem I also did an issueService.validateUpdate changing the resolution and the status to reopen, I don't get any errors but the status won't change
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
Hi Community! My name is Amir and I’m on the Jira Service Desk product marketing team at Atlassian. Our team would love to understand how you’re leveraging our ecosystem for Jira Service Desk. Wha...
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