Update priority of cloned issues

[Rahul Aich [Nagra]]

Hi,

I want to be able to keep priorities of cloned issues in sync.

Say, i update the priority of an issue; I want to be able to automatically update the priority of its cloned issue (to a value same as that in the issue its cloned from)

What are my options here?

Rahul

[Nic Brough [Adaptavist]]

You'll need some code in a listener (I'd use the script runner to do this, as usual)

Your listener will need to 

• Pick up any event on an issue where you could have changed priority
• Check that it has changed (no point running more code if it has not)
• Run JQL to get a list of the clones
• For each clone, change priority
• I'd recommend commenting on them to say "priority changed because priority on other issue was changed"

There are a number of problems with doing this though:

• How are you going to identify clones?  It's fine if they still have the "cloned from" link on them, but people can remove those
• I've assumed this is one way - if someone changes the priority on a cloned issue, I've assumed you don't want that to clobber the original and all the others as well (if it does, you need a slightly different approach to the above because you need to build the list differently, and an extra segment to avoid each change triggering the listener again)
• Your users may get upset by having someone change their issues without consultation just because another issue is updated.