Update parent issue when all subtasks are moved

[Emerson]

Hi everyone!

Creating an automation to synchronize status is very easy. The problem is, when you move the first subtask, the parent item also moves along. And I want it to only move when the last subtask changes status. Help me, please!

[Mark Segall · Accepted solution]

Hi @Emerson - You'll want your rule to look something like this:

• TRIGGER: Issue Transitioned
• BRANCH (Parent)
  • CONDITION: All subtasks match the following JQL
    
    • status = Done
  • ACTION: Transition Issue

[Emerson]

Hi @Mark Segall - In "status = Done" I want to change to "status != Parent Item Status". How do I represent this in JQL?

[Mark Segall]

To clarify, are you saying you want the condition to check for when all child statuses no longer equal the same status as the parent?  If so, it would be something like this:

status != {{issue.parent.status}}

[Emerson]

It worked when I changed to "Delivered". When I changed from "To Do" to "Doing" the parent has not changed.

[Mark Segall]

Are you getting any errors or it's simply not passing the condition?

[Simmo]

Could you include a screenshot of the rule configuration so far?

[Emerson]

That's the rule so far. I'm not sure if it's right, but works when I move the subtask to "Done".

[Mark Segall]

It looks like your last step is "Same Status (loop)".  You should change it to Copy From Trigger Issue

[Emerson]

I changed it to Copy From Trigger Issue and when I moved the subtasks from "To Do" to "Doing", the parent item didn't move along.

He only equaled the status when he went to "Done".

[Mark Segall]

I think I see the issue.  It's your condition.  You should not be using parent status.  You're already branched into the parent so it won't have a parent and thus, the status is failing to pull anything in.  The condition needs to be this:

status = {{issue.status}}

where {{issue}} = the parent issue because you're branched into it.

Make sense?

[Emerson]

IT WORKED! Man, you're awesome and a genius!

Thanks a million!

[Thomas Evans]

Hi there, I followed the above and it's working great, however, say for example I have 10 sub-task, I only want them to change the main parent card's status once all of them are the same. Is this possible, if so how? 

Currently, when I change 1 status the whole card moves?