Update existing JIRA issues using CSV import

I'm trying to import updates to existing JIRA issues but I'm not able to find 'Issue Key' as a field to map to when setting up the configuration file. If I try to import a file that has the issue key populated with an existing id, it still creates a new issue. There are a few other fields in my import file that aren't appearing in the configuration mapping; custom 'security', status and updated. Any ideas what I'm missing?

1 answer

1 accepted

0 votes
Accepted answer

Hi Debbie,

You can map these fields when using External System Import in the admin section.

Screen Shot 2017-10-27 at 08.53.26.png

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Wednesday in Jira

Make your Atlassian Cloud products more secure: our NEW admin security guide

Hey admins! I’m Dave, Principal Product Manager here at Atlassian working on our cloud platform and security products. Cloud security is a moving target. As you adopt more products, employees consta...

461 views 0 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you