Update a field in a ticket in Jira Cloud without triggering an event

[Piotr Koćwin]

Is it possible to update a field in a ticket in Jira Cloud without triggering an event? I remember that there was such an option in Scriptrunner on the server. Is there something similar in the cloud?

[Vishal Biyani]

@Piotr Koćwin 

You can use triggers like Manual or Scheduled instead of say tracking Create Issue event as a trigger.

Will that work for you?

[Piotr Koćwin]

Not what it's about. I just have a automation that update field every 15 minutes. I have slack integration enabled. Due to the fact that the automation updates my field every 15 minutes the Slack channel is heavily spammed.

[Vishal Biyani]

Can you share your automation rule screen shot?

you should be able to specify an if condition to not send the update to slack channel, if for the field name matches for which you don't need/want to send the update for.

[Piotr Koćwin]

[Piotr Koćwin]

Where can I specify this condition?

[Vishal Biyani]

This is you edit condition. Just before where you are sending the message to slack, 

Looks like you are using JSM automation, not JIRA Automation.

I don't have experience with JSM. can you add an if condition and check

if {{ fieldChange }} not equals <your field>

then only send messages to slack channel

[Piotr Koćwin]

I use a plugin to integrate with slack. there, unfortunately, I don't have a conditions options