Update Summary during Create transition

Andrei [errno] Community Champion Apr 08, 2013

what would be the recommended solution for subj?

Is a ScriptRunner script in a "create" transition postfunction what most people do?
anyone has a good example?

mostly looking for prepending user-added Summary with a value of a custom field.
thanks!

1 answer

Hi,

You can write a post function for Setting Summary based Multiple CustomFields/ System Fields.

In the postfunction, while configuring you will have to take the Format of the Summary & also the required parameters.

Example:

Summary Formate - $parameter1$ request rasied by $parameter2$

parameter1 - Choose IssueType

parameter2 - Choose Reporter.

Note: In parameter list you can have System Fields, Custom Fields etc

So the plugin logic should be such that summary is replaced as "Support request raised by XXX" assuming Support is issue Type & XXX is reporter for that ticket.

Similar you can design your plugin to met your requirement.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,861 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot