Update Close issue field with JIRA SOAP API

I am trying to update a field of an issue using JIRA API and PHP.

<?php
set_time_limit(0);
session_start();
$soapClient = new SoapClient("http://jira.example.com/jira/rpc/soap/jirasoapservice-v2?wsdl");
$token = $soapClient->login('userId', 'passwd') or die('Username/Password is not correct!');
$data = array('fields'=>array('id'=>'customfield_11662','values'=>array('SDLCT-3')));
$soapClient->updateIssue($token,'SDLCT-3', $data)

SDLCT-32 is an CLOSED issue whose customfield_11662 field  is not being updated by the script.

But the script works fine for All the open, inprogress, reopened  issues.

Error

Fatal error:  Uncaught SoapFault exception: 
[soapenv:Server.userException] 
com.atlassian.jira.rpc.exception.RemoteValidationException: Fields not 
valid for issue: 
Errors: {}
Error Messages: [You do not have permission to edit issues in this 
project.] in 
C:\xampp\htdocs\JIRA-Requeste-Migration\updateJiraOldKeyToNewIssue.php:9
Stack trace:
#0 
C:\xampp\htdocs\JIRA-Requeste-Migration\updateJiraOldKeyToNewIssue.php(9):
 SoapClient->__call('updateIssue', Array)
#1 
C:\xampp\htdocs\JIRA-Requeste-Migration\updateJiraOldKeyToNewIssue.php(9):
 SoapClient->updateIssue('9a07eb02153408a...', 'SDLCT-3', Array)
#2 {main}
  thrown in C:\xampp\htdocs\JIRA-Requeste-Migration\updateJiraOldKeyToNewIssue.php on line 9

 

So can any one suggest me how to solve this error and update the field for closed issues?

 

Thanks in advance...

1 answer

0 votes

Your setup is such that you cannot edit closed issues.  You either need to remove that flag from the workflow (which will also allow edits in the UI) or re-open the issue to edit it, or add an "edit" style transition to the workflow for your script to use.

(Also, consider moving to the REST interface, as SOAP is deprecated and will be removed soon)

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,989 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot