Up to 10 user apps suspended on Jira Cloud free subscription

Marc Koppelaar - Devoteam
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
May 6, 2024

Hi all,

Do any of you have the same experience as I have I suddenly see the Free Trail button on all app that are free up to 10 users.

Screenshot 2024-05-06 at 15.07.10.png

I have my own free Jira Cloud subscription, I have no more then 10 users or 3 agents licensed.

If I look into the Managed subscription section I see most apps as suspended, do any of you have the same experience?

Screenshot 2024-05-06 at 15.26.31.png

1 answer

0 votes
Marc Koppelaar - Devoteam
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
May 6, 2024

Hi all,

I did notice that on all the apps the Entitlement ID is missing or removed.

If I uninstall an app, I can also not install it again.

Suggest an answer

Log in or Sign up to answer