We have Jira Cloud slack integration (as an App) in our Slack account that is watching a specific Jira project. I am no longer a member of that Jira project but I keep getting Slack notifications under "Recent Apps". If I delete the App in my slack client it comes back each time a new Jira ticket is updated. How can I remove and/or mute this app for just me?
Hi @stephen.lawrence , simply closing the conversation with the app won't delete it or the notifications that were set up. You'll need to open that conversation with the app and type `/jira manage`.
That should bring up a list of the subscriptions that were set up and a button to manage your subscription. That button should take you to a page where you can edit / delete them.
If that button doesn't work for you, then a project admin should be able to update yours and all other Slack subscriptions from the Project Settings page.
Hope that helps!
Good question about the admin. They both have the ability to get rid of notifications, but in their own capacity.
A Jira admin would have the ability to delete your individual notifications from the Project Settings page of the Jira project.
A Slack admin would be able to uninstall / reinstall the app from the Slack workspace, which would also delete all notifications across the Slack workspace.
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