Unparseable date on plugin installation

[Martin Gerbothe]

Type: Bug

Software: Jira Software (Data Center v8.20.16)

Affected Plugin: miniOrange mo SCIM Provisioning, User Sync & Group Sync for Jira

Version of Universal Plugin Manager: v5.1.5

Further testet plugins: Xray, Kantega SSO Enterprise, LuxPlugins SCIM User Provisioning for Jira

On the installation of a Plugin inside the Jira Software we got the error as shown below. During this error we are not able to activate this Plugin via a license key. Because this behavior is on several plugins from different providers it seems that there is a general problem in jira. Thank you for your support!

Error Message:

{code:java}
java.text.ParseException: Unparseable date: "1/3/2023 :00"
at java.base/java.text.DateFormat.parse(DateFormat.java:395)
at com.miniorange.jira.usersync.scheduler.MoUserProvisioningScheduler.setNetRunTimeInSettings(MoUserProvisioningScheduler.java:149)
at com.miniorange.jira.usersync.scheduler.MoUserProvisioningScheduler.schedule(MoUserProvisioningScheduler.java:65)
at com.miniorange.jira.usersync.scheduler.MoUserProvisioningScheduler.onStart(MoUserProvisioningScheduler.java:48)
at com.atlassian.sal.core.lifecycle.DefaultLifecycleManager$1.accept(DefaultLifecycleManager.java:265)
at com.atlassian.sal.core.lifecycle.DefaultLifecycleManager$1.accept(DefaultLifecycleManager.java:262)
at com.atlassian.sal.core.lifecycle.DefaultLifecycleManager.notifyLifecyleAware(DefaultLifecycleManager.java:291)
at com.atlassian.sal.core.lifecycle.DefaultLifecycleManager.notifyOnStartIfStartedAndEnabled(DefaultLifecycleManager.java:261)
at com.atlassian.sal.core.lifecycle.DefaultLifecycleManager.notifyLifecycleAwares(DefaultLifecycleManager.java:246)
at com.atlassian.sal.core.lifecycle.DefaultLifecycleManager.notifyStartableLifecycleAwares(DefaultLifecycleManager.java:224)
at com.atlassian.sal.core.lifecycle.DefaultLifecycleManager.onPluginEnabled(DefaultLifecycleManager.java:162)
at jdk.internal.reflect.GeneratedMethodAccessor181.invoke(Unknown Source)
at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.base/java.lang.reflect.Method.invoke(Method.java:566)
at com.atlassian.event.internal.SingleParameterMethodListenerInvoker.invoke(SingleParameterMethodListenerInvoker.java:42)
at com.atlassian.event.internal.AsynchronousAbleEventDispatcher.lambda$null$0(AsynchronousAbleEventDispatcher.java:37)
at com.atlassian.event.internal.AsynchronousAbleEventDispatcher.dispatch(AsynchronousAbleEventDispatcher.java:85)
at com.atlassian.event.internal.LockFreeEventPublisher$Publisher.dispatch(LockFreeEventPublisher.java:220)
at com.atlassian.event.internal.LockFreeEventPublisher.publish(LockFreeEventPublisher.java:96)
at com.atlassian.plugin.event.impl.DefaultPluginEventManager.broadcast(DefaultPluginEventManager.java:90)
at com.atlassian.plugin.manager.DefaultPluginManager.broadcastIgnoreError(DefaultPluginManager.java:1952)
at com.atlassian.plugin.manager.DefaultPluginManager.lambda$enableDependentPlugins$22(DefaultPluginManager.java:1250)
at com.atlassian.plugin.manager.PluginTransactionContext.wrap(PluginTransactionContext.java:63)
at com.atlassian.plugin.manager.DefaultPluginManager.enableDependentPlugins(DefaultPluginManager.java:1219)
at com.atlassian.plugin.manager.DefaultPluginManager.lambda$addPlugins$20(DefaultPluginManager.java:1204)
at com.atlassian.plugin.manager.PluginTransactionContext.wrap(PluginTransactionContext.java:63)
at com.atlassian.plugin.manager.DefaultPluginManager.addPlugins(DefaultPluginManager.java:1104)
at com.atlassian.jira.plugin.JiraPluginManager.addPlugins(JiraPluginManager.java:157)
at com.atlassian.plugin.manager.DefaultPluginManager.lambda$scanForNewPlugins$12(DefaultPluginManager.java:911)
at com.atlassian.plugin.manager.PluginTransactionContext.wrap(PluginTransactionContext.java:63)
at com.atlassian.plugin.manager.DefaultPluginManager.scanForNewPlugins(DefaultPluginManager.java:867)
at com.atlassian.jira.plugin.ha.ReplicatedPluginManager.installPlugin(ReplicatedPluginManager.java:46)
at com.atlassian.jira.plugin.ha.MessageEventRegistry$7.apply(MessageEventRegistry.java:72)
at com.atlassian.jira.plugin.ha.MessageEventRegistry$7.apply(MessageEventRegistry.java:69)
at com.atlassian.jira.plugin.ha.DefaultPluginSyncService$MessageConsumer.receive(DefaultPluginSyncService.java:68)
at com.atlassian.jira.cluster.OfBizMessageHandlerService.sendLocalFromNode(OfBizMessageHandlerService.java:214)
at com.atlassian.jira.cluster.OfBizMessageHandlerService.tryHandleMessage(OfBizMessageHandlerService.java:140)
at com.atlassian.jira.cluster.OfBizMessageHandlerService.handleReceivedMessages(OfBizMessageHandlerService.java:124)
at com.atlassian.jira.util.thread.JiraThreadLocalUtils.lambda$wrap$1(JiraThreadLocalUtils.java:156)
at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:515)
at java.base/java.util.concurrent.FutureTask.runAndReset(FutureTask.java:305)
at java.base/java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:305)
at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)
at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)
at java.base/java.lang.Thread.run(Thread.java:829)
{code}

[Arnav Ghatage]

Hey Martin,

I am sorry to hear that you are facing issues with our plugin. We take customer satisfaction very seriously and would like to assist you with your concerns.

To ensure that we provide the best possible assistance, please reach out to us at atlassiansupport@xecurify.com. We will prioritize your issue and ensure that it is resolved as soon as possible.

Once again, I apologize for any inconvenience this has caused and look forward to resolving your concerns promptly.

Best regards,
Arnav Ghatage
miniOrange Business Team

[Trudy Claspill]

Hello @Martin Gerbothe 

Welcome to the Atlassian community!

To contact Atlassian Support directly, your Jira Administrator can open a support case here:

https://support.atlassian.com/contact/#/