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Unassigned Issue Report

vishal
vishal Jun 23, 2022

Hi Everyone,

I would like to send the unassigned issue report to the admins for issues which are unassigned for more than 2 days, how can I achieve that ?

All suggestions are welcome, thanks in advance.

 

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Ravi Sagar _Sparxsys_
Ravi Sagar _Sparxsys_ Community Leader Jun 23, 2022

Hi @vishal 

It can be a bit tricky but bare minimum you can use the following JQL to find all the issues that have not been assigned to anyone in the last 2 days rather issues not updated in the last 2 days.

updated < -2d and assignee is EMPTY

Save this as a filter and create a filter subscription to send an email. If you have Automation or ScriptRunner then you can also send a bit customised email. I have covered it here as well.

I hope it helps.

Ravi

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