Unassigned Issue Report

[Vishal]

Hi Everyone,

I would like to send the unassigned issue report to the admins for issues which are unassigned for more than 2 days, how can I achieve that ?

All suggestions are welcome, thanks in advance.

[Ravi Sagar _Sparxsys_ · Accepted solution]

Hi @Vishal 

It can be a bit tricky but bare minimum you can use the following JQL to find all the issues that have not been assigned to anyone in the last 2 days rather issues not updated in the last 2 days.

updated < -2d and assignee is EMPTY

Save this as a filter and create a filter subscription to send an email. If you have Automation or ScriptRunner then you can also send a bit customised email. I have covered it here as well.

I hope it helps.

Ravi

[Vishal]

Thanks a lot @Ravi Sagar _Sparxsys_

This looks like a full fledge solution, I had used automation in the past but it sends notification for each issue rather than all the issues together which are unassigned.

Do you know how can I avoid that ?

Thanks in advance.