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Unable to view jira board. How to resolve this error.

DonPerera
Contributor
August 13, 2019

Following is the error provided on the page and i get Failed to load resource: net::ERR_INSUFFICIENT_RESOURCES on the console.

An error occurredHide… Please try refreshing the page, or contact your administrator / Atlassian Support if the problem continues. Details Exception: Uncaught Error: No jira/bigpipe/element Resource: http://localhost:2990/jira/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-ind8av/713005/b6b48b2829824b869586ac216d119363/1.0/_/download/resources/jira.webresources:almond/almond.js Line: 171 Column: 13 Exception: Uncaught TypeError: Cannot read property 'getBoardSetting' of undefined Resource: http://localhost:2990/jira/s/1130dcbe48c1013b3cfbd69438318f10-CDN/-ind8av/713005/b6b48b2829824b869586ac216d119363/7.13.0-DAILY20190605023142/_/download/resources/com.pyxis.greenhopper.jira:gh-rapid/SubtasksExpandingController.js?locale=en-US Line: 45 Column: 36 Environment Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/76.0.3809.100 Safari/537.36 Stack trace Error: No jira/bigpipe/element at callDep (http://localhost:2990/jira/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-ind8av/713005/b6b48b2829824b869586ac216d119363/1.0/_/download/resources/jira.webresources:almond/almond.js:171:19) at req (http://localhost:2990/jira/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-ind8av/713005/b6b48b2829824b869586ac216d119363/1.0/_/download/resources/jira.webresources:almond/almond.js:336:20) at window.require (http://localhost:2990/jira/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-ind8av/713005/b6b48b2829824b869586ac216d119363/1.0/_/download/resources/jira.webresources:almond/almond-noconflict-post.js:21:35) at syncInitBigpipe (http://localhost:2990/jira/s/d41d8cd98f00b204e9800998ecf8427e-CDN/stae0j/713005/b6b48b2829824b869586ac216d119363/1.0/_/download/resources/jira.webresources:bigpipe-init/initBigpipe.js:19:3) at http://localhost:2990/jira/s/d41d8cd98f00b204e9800998ecf8427e-CDN/stae0j/713005/b6b48b2829824b869586ac216d119363/1.0/_/download/resources/jira.webresources:bigpipe-init/initBigpipe.js:34:3

1 answer

0 votes
Adrien Ragot _Requirement Yogi_
Contributor
August 20, 2019

Are you a developer running in "dev mode"?

In dev mode, Javascript / CSS resources are not batched, so thousands of little files are downloaded, and Chrome doesn't support more than 6,000. If you run in "production mode", then all those JS resources are batched as 1 single JS and 1 single CSS ;) Don't laugh at Chrome though, the batching system was introduced because Internet Explorer used to set this limit to... 31 resources.

Solution if you are a developer:

Do not start in "dev mode", i.e. check the system property "-Datlassian.dev.mode" or execute System.clearProperty("atlassian.dev.mode") at a Java breakpoint. This will however disable the development features.

If you are a regular, non-technical user, then I would suggest to check back with your administrator that they didn't start Jira in dev mode, which is visible in the "System info" administration of Jira (search for -Datlassian.dev.mode).

David at David Simpson Apps
Atlassian Partner
January 21, 2021

I've been getting this on my Jira Cloud instance quite a bit lately.

Maybe production cloud needs dev mode turning off 🤣

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