Unable to use all fields in Jira in JQL quaries

[Dave Foster]

I'm trying to search by a field that I don't believe is a standard Jira field. Is that why it won't fill that field when making a JQL query? 

Is there a way to search for a non-standard field, a custom field we've added?

[Dirk Ronsmans · Accepted solution]

@Dave Foster

All fields in our system (even custom fields) should all be usable in your JQL's. Depending on the field type the syntax might be a little different.

You can always first try and find the field with the Basic function in Search and then when you switch to JQL it should show you how the syntax is for that field although the type ahead should also provide you with the field when typing your JQL.

[Dave Foster]

The field doesn't show up in the basic search either. I only see it after I run a query and then export 'All Fields' to a CSV. 

[Dirk Ronsmans]

Can you share what type of field it is?

Also, are you not able to query on the field or does it not show up in the results? Cause that would be 2 different things!

[Dave Foster]

The field is "inward issue link (Related)" that is a separate Jira Issue Key. We have Jira stories for incoming Production Support issues, if we determine there's a bug in the software, we create a separate Jira story for the bug and associate it (custom field), inward issue link (Related),  with the Production Support Jira story. 

[Dirk Ronsmans]

Are you sure this is a custom field and not just the "Linked Issues"? 

As far as I know, there is no specific custom field type that allows you to pick an issue (issue picker), there are some plugins that allow that but not out of the box.

Can you validate what the field type is? 

A screenshot of your issue could also be helpful.

[Dave Foster]

It is a "Linked Issue". Sorry if I'm not describing my challenge well.

The only place I see this field is when I export a query with "All Field" to a CSV. 

I was hoping to search all Jira stories of Issue Type Bug with "Linked Issues" of Issue Type Production Support. 

I can do my manipulation in the CSV.

[Dirk Ronsmans]

Linked issue is indeed a bit of a different animal, but has it's own functions you can use in JQL. It's not really a field.

You can look at the documentation here:

https://support.atlassian.com/jira-software-cloud/docs/jql-functions/#linkedIssues--

[Dave Foster]

Thank You!