Tried this on a few issues in a sample project and a new project with a new issue.
All the fields on the right hand side can be edited with the exception of due date. If I clicked over the grey text 'None' it doesn't do anything at all. I've tried in Chrome and IE and I cant set it in either.
Am I missing something? Does it rely on another field being set first?
The duedate field must be added to the edit screen for the issuetype and the user must have the schedule issues permission.
Ok, think I got there.
Added the 'Due Date' field to the 'Default Issue Screen' Screen configuration. Now when I pull up the issue and click 'Due Date' it shows the calendar.
Thanks for your help!
We did all of this, and no Due Date option appears. We set permissions for any administrator to Schedule Issues. Yet, no option for Due Date is available to us. Time tracking is there, but that doesn't allow us to set a Due Date. What should we do?
Go into edit the issue in full, then look to the top right of the window for "configure fields". In that menu, there should be a "where is my field" option.
This should list all the reasons that a field might not appear, flagging any that are blocking it with a cross and a link to what needs to be changed to make it work.
The permission scheme looks like the default ...
Ability to view or edit an issue's due date.
- Any logged in user
I created the project and I'm the administrator. I even added the site-admins group to the schedule permission above, logged out and logged back in and still nothing when I click on 'None' under Due Date.
Hello Community 🤗 I’m Nikhil, a Product Manager on the Jira Cloud team working on performance improvements. Performance is an ongoing journey and we continue to invest heavily in it. We under...
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