It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Unable to parse created date

I am attempting to import data from a csv file using the import wizard.  I have a field for Date Created and Date Resolved. The excel format is dd/MMM/yy h:mm a and in JIRA the format is setup as dd/MMM/yy h:mm a.

I keep receiving the following error each time I import:

2015-04-10 15:29:14, 990 WARN - Unable to parse created date 31Mar/15 9:00 a

2015-04-10 15:29:14. 990 WARN - Unable to parse created dateStr 31/Mar/15 9:30 a

I have tried several different date formats (made sure the JIRA and excel formats matched) and I get the same parsing error each time.

Any suggestions?

 

3 answers

0 votes

Hey Youmna,

Please take a look at the second question of this article: https://confluence.atlassian.com/display/JIRA/Commonly+Asked+CSV+Questions+and+Known+Issues

 

Regards,

Arthur Gonçalves

Arthur,

I made sure the date from the configuration file matches the date coming from the csv file.

It states that "JIRA system date fields such as Created, Updated, and Due Date use "yyyy-MM-dd HH:mm:ss" but may need an offset adding.  I tried this format and still received the parsing error.  How do I ad an offset?

See screenshots below on configuration:

date picker.JPG

 

look and feel.JPG

Did you ever find an solution to this? I'm having the same problem.

Anyone ever figure this out - i have tried multiple date formats both in JIRA and in excel - anytime i import it cannot parse the date.  

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira

The add-in you’ve been waiting for: Jira Cloud for Excel 🙌

Introducing Jira Cloud for Excel Here at the product integrations team at Atlassian, we are thrilled to announce the new Jira Cloud for Excel add-in! This add-in lets you export Jira data directly ...

948 views 8 25
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you