Unable to make the Custom field mandatory



Could you please help me understand on how to make fields mandatory. I tried the below thing and that is not working


  1. Make sure that the JIRA applications Suite Utilities is enabled under JIRA application Admin > Manage Plugins.
  2. Open the Workflow you need to configure in the edit mode.
  3. Open the transition that you need to configure: ...
  4. On the Validators tab, click Add.
  5. Select the Fields Required option and click Add.




2 answers


If I understood correctly what you need to do to make a custom field mandatory is:

Administration => Issues => Field Configurations and click the "Required" Actions option against the field/s you want to make mandatory.

0 votes

If you want to make a field mandatory as you go through transitions, then you have the right instructions.  You need to add a new validator to each transition you want to check it's not blank on.

If you want to make a field mandatory at all times (from creation onwards), then the correct way to do it is do what Vladimir says.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,859 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot