Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,298,379
Community Members
 
Community Events
165
Community Groups

Unable to log time

I am unable to log time to ticket created by myself.

I created a ticket after getting access to project by admin. I am able to change status and options from details and more fields.

Still, I don't see option to add log time. I also tried it from timesheet screen. After selecting same ticket, it becomes red and "log time" remains disabled even after filling all fields.

I am also unable add log time to other tickets belongs to same project.

Please help me with the issue and guide me to get proper access from admin.

1 answer

0 votes

Hi @Saurabh Vibhute ,

probably you have not enough grants on the related project permission scheme.

Please take a look to the following guide https://support.atlassian.com/jira-cloud-administration/docs/permissions-for-company-managed-projects/ in particular you need :

  • Work on issues : log time to a ticket
  • Transition issues : execute transitions
  • Edit issue : edit issue fields

Hope this helps,

Fabio

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you