Unable to get JIRA to send notification mails

Lars Sundell
Contributor
January 2, 2012

After upgrading to version 4.4.3 JIRA has stopped sending notification emails.

Notification scheme is set to notify creator, assignee and watchers on any change for the issues.

The email server has bin configured and verified and we are able to send mails by using the send email option on the admin/ViewMailServers.jspa page.

4 answers

0 votes
Lars Sundell
Contributor
January 4, 2012
We where able to solve this locally. It turned out that a startup script had a default value that disabled mail.
0 votes
Lars Sundell
Contributor
January 3, 2012

Yes we have attached the "default notification scheme" to the project. The notification scheme is set ut tp send mail to reporter, assignee and watchers for any change to an issue.

0 votes
Wojciech Seliga
Rising Star
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January 2, 2012

it's possible you are facing https://jira.atlassian.com/browse/JRA-25836 or related issue. I know a few customers have recently reported similar problem and till now two potential reasons (described in this issue) were found, but it's quite possible that there is something else. Feel free to raise a support request at https://support.atlassian.com .- that maybe needed to troubleshoot your issue.

0 votes
Radek Kantor
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January 2, 2012

Is some notificattion schema assigned to project (notifications enabled)?

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