I have a few screens that were created but never used now as I am trying to clean up JIRA I am unalbe to delete them I do not get delete all I get is Configure Edit Copy
I know that it says Note: it is only possible to delete a screen if it is not part of a Screen Scheme and is not used in any workflows.
None of the ones I want to delete are part of any workflow or screen scheme
I had a similar problem and in the end JIRA cooperated and rendered the delete link.
The problem was that I had imported a JIRA workflow from another server which referenced a couple of invalid screen ids. Those erroneous references would appear as "Screen: null" on the edit transition toolbox (the one that appears on the right when you select a transition).
As soon as I corrected those transitions, all unused screens could get deleted.
From the symptoms you described, it might be the case that you are hitting the problem addressed by the KB below:
Could you please check if the KB works?
I had that problem too. Why? In my case, I made a copy of a workflow wich was referencing a screen in a transition. I made a copy of that workflow. After that, I removed the screen from the transition in the original workflow, and deleted the screen. But the copy was referencing the deleted screen. After I deleted the workflow copy, Jira was fixed and displayed the Delete buttons in the screens overview.
In Administration | Issues | Workflows, the workflows are devided in Active and Inactive ones. Workflows not used in workflows schemes (and also my copy) are in the Inactive section. Click on the word Inactive, and Jira will unfold alle the inactive/unused workflows. All these workflows will have a Delete button.
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