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Unable to create subtask with current assignee

vishnu vardhan chenna
vishnu vardhan chenna May 25, 2023

Hi Community members,

 

I'm trying to create subtask with current assignee( create issue permission-current assignee) I'm unable to create.

please help me in this case.

 

Regards.

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Manoj Kumar
Manoj Kumar
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May 25, 2023

Hi @vishnu vardhan chenna ,

You can check the below KB.

https://confluence.atlassian.com/jirakb/error-when-creating-subtask-we-couldn-t-create-the-subtask-1101932556.html

 

For Further troubleshooting, Please share the error screenshot.

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vishnu vardhan chenna
vishnu vardhan chenna May 25, 2023 • edited

Hi Manoj Kumar,

I have checked the default assignee field and it is in Unassigned state.

please check the below screen shot.

 

Regards.

vishnu vardhan.

 

 

WhatsApp Image 2023-05-25 at 4.30.08 PM.jpeg

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Manoj Kumar
Manoj Kumar
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May 25, 2023 • edited

Ahh, You have not added the Summary field on the Sub-task Issue Screen.

Go the project settings>>Screens>>Open the Sub-task assigned Screen scheme then open the Screen and add the Summary field to the Create Screen.

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vishnu vardhan chenna
vishnu vardhan chenna May 25, 2023

As an Admin Role I have created the subtask but with specified role I'm unable to create subtask. 

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Manoj Kumar
Manoj Kumar
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May 25, 2023

If the 'Default Assignee' is not a valid assignable user, the sub-task will not be able to be created. In this case, update the project settings to either 'Unassigned' or to a valid user and then 'Save'. This should address to error and allow you to create Subtasks as normal.

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