Unable to create subtask with current assignee

[Vishnu Vardhan Chenna]

Hi Community members,

I'm trying to create subtask with current assignee( create issue permission-current assignee) I'm unable to create.

please help me in this case.

Regards.

[Manoj Gangwar]

Hi @Vishnu Vardhan Chenna ,

You can check the below KB.

https://confluence.atlassian.com/jirakb/error-when-creating-subtask-we-couldn-t-create-the-subtask-1101932556.html

For Further troubleshooting, Please share the error screenshot.

[Vishnu Vardhan Chenna]

Hi Manoj Kumar,

I have checked the default assignee field and it is in Unassigned state.

please check the below screen shot.

Regards.

vishnu vardhan.

[Manoj Gangwar]

Ahh, You have not added the Summary field on the Sub-task Issue Screen.

Go the project settings>>Screens>>Open the Sub-task assigned Screen scheme then open the Screen and add the Summary field to the Create Screen.

[Vishnu Vardhan Chenna]

As an Admin Role I have created the subtask but with specified role I'm unable to create subtask. 

[Manoj Gangwar]

If the 'Default Assignee' is not a valid assignable user, the sub-task will not be able to be created. In this case, update the project settings to either 'Unassigned' or to a valid user and then 'Save'. This should address to error and allow you to create Subtasks as normal.